AllModern Reviews

I ordered a couch from Allmodern (which I learned is a sister company of Wayfair) and paid extra for home delivery +assembly. The couch arrived in two pieces. The main piece arrived WEEKS later and they just dropped a huge box in my living room and told me that I did not purchase the assembly option and there is nothing they can do. Really disorganized and typical of Wayfair.

Their furniture is reasonably attractive but the craftsmanship is so poor that you are better off getting something either cheaper that you don't expect to last or more expensive.
The bolts that hold together the Lounge chairs I bought are barely holding the legs on. Unfortunately discovered 5 weeks after purchasing so returns are not an option.
My advice? Stay away

Bought a lamp on 6/24, arrived with missing parts (glass bolt) from the original box, called to get replacement, said it will arrive in 1 week, then i kept calling twice a week, keep saying its back ordered. Finally a month later around 7/30, i received the missing part but its the WRONG PART, i called again and they said they "already knew its the wrong part sent", so they are asking vendor to send another one out but with no ETA. This is not the main issue, they processed my card the date of purchase on 6/24. Due to the issue, i just wanted to return but they won't allow me, so i filed a dispute. These people charged on again on 7/20 & 7/26 like its something they do often. I have only have 1 time from them, on 6/24. The processed the same charge on 6/24, then 7/20 and again on 7/26 for the same charge without my permission. I have called my CC and dispute all of them. When i called them to ask why they charge me 2 separate times when i never bought anything from those days. The customer service rep "Nanette" said "i am confused why we charge you as well, but since theres a dispute, there is nothing i can do for you" and ask me to contact me CC instead. Ill gladly dispute all charges, what kind of trash shady company is this?

bought a lamp on 6/24, arrived with missing parts (glass bolt) from the original box, called to get replacement, said it will arrive in 1 week, then i kept calling twice a week, keep saying its back ordered. Finally a month later around 7/30, i received the missing part but its the WRONG PART, i called again and they said they "already knew its the wrong part sent", so they are asking vendor to send another one out but with no ETA. This is not the main issue, they processed my card the date of purchase on 6/24. Due to the issue, i just wanted to return but they won't allow me, so i filed a dispute. These people charged on again on 7/20 & 7/26 like its something they do often. I have only have 1 time from them, on 6/24. The processed the same charge on 6/24, then 7/20 and again on 7/26 for the same charge without my permission. I have called my CC and dispute all of them. When i called them to ask why they charge me 2 separate times when i never bought anything from those days. The customer service rep "Nanette" said "i am confused why we charge you as well, but since theres a dispute, there is nothing i can do for you" and ask me to contact me CC instead. Ill gladly dispute all charges, what kind of trash shady company is this?

They give you one delivery date on their website, then a month after that date still no actual delivery date.

Not sure if they plan do actually deliver what I ordered.

Terrible company, will never buy there again.

Allmodern lie to their costumer.

Only 5 days after I purchased 3 items totaling over $2300, 2 of the items had price changes. One went on sale and the other was a reduction in the listed price — a total of almost $80 difference. AllModern, who is affiliated with Wayfair, refused to price match. They said they can't cancel the order but I can place another order with the new price but I would have to pay to return the first order.
Wait for the sale before you buy and don't expect any good service.

Ordered a media cabinet, and it arrived damaged and the craftsmanship was bad - doors did not align and could not be corrected. AllModern was to have sent a repairman to look at it, and never did, despite repeated calls from me. I then attempted to return the item, and was told that it would cost me $140 to return, even though it is clearly damaged and defective. Nearly impossible to get anyone on the phone or anyone that can actually help you on the chat facility. Avoid this company like the plague.

It belongs to Wayfair, and is as bad as them. Check the reviews for Wayfair here on Trustpilot. They gave me a delivery day when I bought, and when that day arrived they said they’d deliver a week later. They convinced me to buy with a fast delivery, but they lied. DON’T USE this company, nor any of their brands, you’ll be wasting time and getting frustrated.

Allmodern is an affiliate of Wayfair. If you want to see what may happen during and after the order process, read reviews for Wayfair. Just trying to be helpful!

Bought a sectional, couple days later the price went down. I didn't even receive the item and Called customer service to adjust the price for me. They said they had changed the policy and they do not do that anymore. I was so happy in the past with them, now, every time I see something that I want to get, makes me not want to deal with them anymore.
Go other places, they will definitely adjust the price for you, even after a month you received the item.